Terms & Conditions

By registering for a course with NZ Doula College you accept the following terms and conditions.

In these terms and conditions, ‘we’ means NZ Doula College, and ‘you’ means the customer/massage student/booker/course attendee.

Course Fees and Payment

A $300 non-refundable registration fee is required for all course bookings. You must tell us on your registration form how you would like to pay the remaining balance.

Pay In Full

If you choose to pay the remaining balance of your course in full, payment must be received within 30 days of the start of your course.

An exception to this is if your booking is made less than 30 days before the start of your course. In this case, full payment must be made at time of booking, via the payment link we share with you.

Payment Plan

Payment plans request 8 equal payment instalments every 2 weeks.

Each instalment needs to be paid within 5 working days of receiving the payment request.

Payment of the final installment must be received before your course starts.

We reserve the right to refuse entry to the course if your fees aren’t paid within the above timeframes.

If you would like to talk about payment options to suit your financial situation, please do contact us and we will try to help you.

Cancellation and Refund Policy

If you need to cancel your registration, you must inform us by email to be eligible for a refund - ahbarcook@gmail.com.

The $300 registration fee to secure your spot is non-refundable.

If you cancel your registration 30 or more days before the start of the course, you are entitled to a full refund of your course fee, excluding the $300 registration fee.

If you cancel your registration between 30-20 days before the start of your course, you are entitled to a 50% refund of the course fee, excluding the $300 registration fee.

There is no refund if you cancel your registration less than 20 days before the start of your course. We will offer you the option of a course credit to transfer your registration to an alternative course with us. This credit will be valid for 24 months. We won’t be held responsible if the dates or locations of alternative courses aren’t convenient for you, and your space isn’t guaranteed if other courses are fully booked.

There is no refund for no-shows or if you haven’t informed us of your cancellation by email.

Refunds will be processed within 30 days of the original request.

Cancelled Courses (cancelled by NZ Doula College)

Whilst it is not our preference, we reserve the right to cancel a course for any reason. In the rare event this happens we will reimburse in full any course fees paid, including the $300 registration fee. Our liability will be limited to the value of the course fees paid and won’t cover additional expenses that you may have incurred.

Gaining Your Doula Certification

It is mandatory to attend at least 90% of the classes to earn your Doula Certificate. If you are unable to attend some classes, you will be given the option to complete lessons in future courses. You are also able to attend future courses if you require a refresher for certain elements of the course. Your teacher will discuss this with you.

Program Adjustments

The college keeps the right to do changes in the training program from any possible reason .

The college will do its best to compensate when one of the lectures is unable to perform in a certain intake.

Personal Data and Images

Any personal data or information supplied by you as part of your course registration will be treated in line with the Privacy Act 2020.

We reserve the right to use any course feedback or testimonials given by you on our website, social media platforms, and other promotional material.

We will ask for your permission for any filming or photography that might be done during your course for promotional purposes. You will be able to opt-out of this with no discrimination.

Accomodation at the Course Venue

In order to support students that are traveling from far to attend the course, we are offering the option of staying in shared rooms or Marae style with no extra cost. This gesture is to support the students. If students don’t find the accomodation in the venue convenient for their needs, it is their responsibility to find other accommodations in the area.

*The price for the course stays the same with or without using the accomodation option.